An employee’s education can be as big a competitive advantage for a firm as its strategy, proprietary processes and intellectual property. This is as true for a boutique graphic design firm as it is for a monolith like Google.
Today’s business interactions, from happy hour networking to LinkedIn lists, often thrive on a deceptively simple philosophy: It’s all about relationships. Yet the sentiment takes on a slightly different flavor depending on who’s talking.
Picture two handbags. Both are made of the same materials by the same workers in the same factory, but they have one crucial difference: one is official merchandise while the other was produced off-the-clock during an unsanctioned “ghost shift.”
Whether sealed with a handshake, a million-dollar contract, or a string of curses, every business deal is a reflection of trust. Both parties trust that the other will hold up their end of the bargain.